Rental Terms and Conditions | London, Essex, Herts & Bucks | Volvo Cars London
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Rental Terms & Conditions

Please find below an overview of our rental terms for quick reference. Our full terms and conditions can be found on the reverse of the rental agreement.

Rates – All rates include insurance, maintenance, full Mondial breakdown cover and VAT. All vehicles are delivered with a full tank of fuel. When returning the vehicle, you must ensure that the tank is full. If the vehicle is returned with less than a full fuel tank, a levy of £2.00 per litre will be charged (inclusive of administration costs).

Qualification - A minimum age of 23 and a maximum age of 70* apply (XC60 and all-new XC90 minimum age 30). Additional drivers must be approved at the time of hire. A clean, valid, full driving licence must have been held for at least 12 months (certain endorsements may be accepted) and should be produced prior to the time of hire for each driver, along with 2 proofs of address no more than 3 months old showing the renter’s name and home address (please contact the rental office to confirm acceptability criteria) and an online DVLA Share my Licence code. Only drivers approved by Volvo at the time of the rental are permitted to drive the vehicles. *(Additional clearances and costs are needed for older drivers. Please ask for more information).

Insurance - All Volvo rental vehicles are supplied with fully comprehensive insurance. A copy of the insurance policy is available for inspection on request.

Payment - Pre-payment of the agreed charges, including VAT and deposit are required. Payment is only accepted by Credit Card or Debit Card. Additional security checks will be required for first time customers.

Extension of Rental Period - It is most important, should you wish to extend the rental beyond the agreed termination date or time that the rental office is notified immediately in order that insurance cover may be extended and that appropriate additional rental charges incurred can be calculated and agreed. The rental office will endeavour to accommodate your requirements, but should they not be able to allow the extension, you must return the vehicle at the originally agreed date and time.

Cancellations – Any cancellations within 24 hours of the rental start date will incur a charge of 30% of the total agreed rental charge.

Corporate Rental – Full and valid company insurance documents will need to be presented when requesting a Corporate Rental rate.

Foreign Travel - All rates quoted are for use in England, Scotland and Wales and Northern Ireland. For foreign travel, prior consent from the rental office along with additional rates and insurance cover provision will apply. Please ask for further details.

Additional Equipment - Child seats are normally available upon request at extra cost. All equipment is guaranteed and should be requested through your Volvo Rental office.

Vehicle Availability - Every effort will be made to supply the model reserved, but in the event of it being unavailable, the rental office will endeavour to offer either an alternative model or upgrade. Vehicles are subject to being sold but will be replaced if out on long term/short term rental.

Rights Reserved - We reserve the right to alter the rates, conditions and period of rental and to refuse a rental at our discretion. We also reserve the right to charge an administration fee for the processing of any motoring offences.